酷！奥迪售后人员重装上阵，凭Audi Cam维修过程中与客户实时交流

fissa

原文：

Audi Cam introduced - real time viewing of service work on your Audi

By Michael Gauthier

To appease their voyeuristic clientèle, Audi is launching the new Direct Reception initiative in the UK.

Designed to get owners more involved in the repair process, the initiative forces dealership employees to wear a two-way radio and an 'Audi Cam'. When owners take their car in for service, they sit in the waiting room and watch a live feed from the Audi Cam. If a problem arises, the customer can talk to the technician / service advisor over the two-way radio.

According to Audi's UK Director Jeremy Hicks, "Service departments throughout the industry are often accused of baffling customers with science - by offering ours full exposure to the work undertaken on their cars, and the ability to talk through that work with the technician involved, our aim is to demystify the process as fully as possible. We want to ensure that everyone who entrusts their Audi to us for servicing and repairs knows exactly where they stand and exactly what to expect."

Hopefully, technicians are being paid more for the inconvenience.

fissa

谷歌译文：


奥迪凸轮介绍 - 在你的奥迪服务工作实时收看

为了安抚他们的偷窥客户，奥迪在英国推出新的直接接收的倡议。

旨在让更多的业主参与修复过程，主动力经销商员工穿双向无线电和'奥迪凸轮'。当业主承担其服务车，他们坐在候诊室里，看着从奥迪凸轮活饲料。如果出现问题，客户可以向技术人员在双向无线电/服务顾问。

据奥迪的英国董事杰里米希克斯，“服务在整个工业部门常常指责莫名其妙与科学的客户 - 提供我们完全暴露在他们的汽车进行的工作，并能够谈论通过，与所涉及的技术人员，工作的目的是要揭穿了尽可能全面的过程。我们要确保每个人谁委托提供服务和维修确切地知道他们的立场，正是期望他们的奥迪给我们。“

但愿，技术人员正在付出更多的不便。

fissa

TNND，又是英国！

不过蛮酷的，特种部队！

smalldesk

看那轮子就知道是牛车

第二张一看果然是牛车

fissa